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PC AGE's download purchase policy for TestMaster: 1) By downloading the TestMaster file from this web site, you agree to the standard single-user license for software. To order workstation multi-user licenses for PC Age products, please call 1-800-722-4360. 2) PC Age TestMaster software is not returnable or refundable. If you experience problems in downloading or if the file was corrupted during the download, you must contact us within one business day and we will gladly e-mail you the file. If, however, you are in need of the file immediately, you may go through the order procedure a second time for the SAME TEST FILE and we will issue you a credit for the unsuccessful download, if you downloaded the SAME TEST FILE. 3) It is not PC Age's policy to ship the TestMaster file on diskette to TestMaster download customers. Should you require the file on diskette, additional shipping and handling costs will apply. 4) PC Age offers you* a 90-Day 100% Money Back Guarantee. If, within ninety (90) days of purchasing our product, you take a Microsoft/Novell test twice and do not pass on either attempt, call us and we will issue you a 100% refund for the price of the TestMaster for that test. Test scores from Microsoft/Novell exams are required proof prior to refund. You do not need to return the TestMaster to us. It is yours to keep. * This offer is good only for the actual purchaser of the product. This means the person who is a Registered User of this Web site; if the Registered User purchases the product using someone elses credit card or check, the refund will still be made to the Registered User. Credit will be issued only for the failed test(s), not for shipping and handling of the TestMaster. Proof of purchase may be required. |